FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
Don’t see the answer to your question below? Contact Us today.
Our Customer Service Team is happy to help!
An ES ROBBINS chair mat protects your carpet or hard floors from damage caused by office chair casters (wheels) while making it easier to move around your workspace. Without a chair mat, repeated rolling chair movement can wear down carpet fibers, leave indentations, scratch hardwood floors, and damage laminate, vinyl, or tile surfaces.
ES ROBBINS chair mats provide a smooth, durable surface that reduces muscle strain when moving your rolling chair and helps preserve the appearance and lifespan of your flooring. Whether you work from home, have a corporate office, craft and sewing area, or use a gaming setup, an ES ROBBINS chair mat is a simple way to protect your flooring investment and improve your mobility and comfort.
The primary benefits of an ES ROBBINS chair mat include floor protection, improved mobility, increased ergonomic comfort, and long-term cost savings by extending the lifespan of your floors.
An ES ROBBINS chair mat helps:
- Protect carpet or hard floors from damage
- Prevent carpet wear, snags, and fiber damage
- Minimize scratches and scuffs on hard floors
- Shield carpet or hard floors from spills and stains
- Extend the life of your flooring
- Reduce flooring replacement and repair costs
- Improve workspace ergonomics
- Allow office chairs to roll more smoothly
- Reduce strain on legs and back
For many users, an ES ROBBINS chair mat is a minor investment that quickly pays for itself by preventing costly floor damage and minimizing repair or replacement.
Yes, an ES ROBBINS chair mat is a cost-effective way to prevent expensive floor repairs and improve everyday comfort by increasing the mobility of your rolling office chair.
Repeated movement of rolling chairs can cause significant wear, especially in high-use areas. Replacing damaged carpet or refinishing hardwood floors can be very expensive. An ES ROBBINS chair mat provides an affordable layer of protection while making chair movement easier and more efficient.
Adding an ES ROBBINS chair mat to your workspace is a simple upgrade you’ll notice every time you move— because better chair movement makes the workday feel easier.
An ES ROBBINS chair mat acts as a protective barrier between your chair casters (wheels) and the floor surface.
Without a quality ES ROBBINS chair mat, chair wheels repeatedly apply pressure to the same area, causing:
- Carpet matting and fiber damage
- Permanent carpet indentations and snags
- Hardwood scratches, scuffs, and scrapes
- Laminate and vinyl surface wear and deterioration
- Tile surface, edge, and grout wear
An ES ROBBINS chair mat distributes your weight more evenly and absorbs the daily wear that would otherwise affect your flooring.
Yes, an ES ROBBINS chair mat provides a smooth surface that reduces rolling resistance and allows your office chair to move more freely.
Many people struggle to move their chair across hard floors or carpet because the wheels drag or sink into the fibers and carpet pad. An ES ROBBINS chair mat eliminates this resistance, making it easier and more efficient to roll within your workspace to reach files, printers, and other work areas without unnecessary effort.
This improved mobility can also reduce fatigue and muscle strain during long workdays.
Yes, ES ROBBINS chair mats can improve workplace ergonomics by reducing the physical effort required to move your rolling chair.
When chair casters (wheels) encounter resistance from carpet or uneven flooring, your body compensates through extra pushing, pulling, and twisting motions. Over time, these movements can contribute to physical discomfort and fatigue.
An ES ROBBINS chair mat promotes smoother chair movement, helping to create a more comfortable and efficient workspace.
An ES ROBBINS chair mat can help reduce fatigue by making rolling chair movement easier throughout the day.
Without an ES ROBBINS chair mat, moving a rolling office chair on hard floors or carpet often requires additional force from your legs and lower body. ES ROBBINS chair mats create a stable rolling surface that reduces effort and allows you to move naturally and efficiently throughout your workspace.
By simply adding an ES ROBBINS chair mat, users notice less strain during extended periods of sitting and working throughout the day.
In most cases, yes. Over time, repeated office chair movement can damage both carpet and hard floors.
Common signs of damage include:
- Flattened or frayed carpet fibers
- Worn carpet paths and snags
- Scratches, scuffs, and scrapes
- Discoloration and wear
The longer a chair is used without proper floor protection, the greater the likelihood of permanent damage. ES ROBBINS has a wide variety of chair mats available to help you shield and protect your floors.
Yes, ES ROBBINS chair mats help protect wood, laminate and tile floors from scratches, scuffs, scrapes, and premature wear.
Office chair wheels can trap dirt and debris underneath them, which may act like sandpaper against hard floor finishes. An ES ROBBINS chair mat provides a protective layer that shields the floor surface while allowing smooth chair movement.
For hard floors, choose an ES ROBBINS chair mat specifically designed for hard surfaces.
Yes, ES ROBBINS chair mats are one of the most cost-effective ways to prevent carpet wear caused by rolling office chairs and shield against spills and stains.
Daily chair movement can crush or snag carpet fibers, wear paths, and discolor high-traffic areas. An ES ROBBINS chair mat distributes weight evenly and provides a protective layer that prevents direct contact between chair wheels and carpet.
This protective barrier helps maintain the carpet’s appearance and extends its lifespan. Be sure to choose a chair mat specifically designed for carpet. ES ROBBINS carpet chair mats feature a cleated (studded) underside that helps hold the chair mat securely in place on carpeted surfaces.
The lifespan of an ES ROBBINS chair mat depends on the material quality, weight load, usage time, and floor type.
High-quality ES ROBBINS chair mats can last many years under normal office use. Lower-quality brand chair mats may crack, curl, or wear more quickly. Be sure to select a chair mat designed for your floor type to improve longevity and user experience. For example, thick carpets benefit from thicker, heavy-duty chair mats for optimal support and rolling performance.
Factors that affect longevity include:
- Use on correct floor surface
- Material quality
- Weight load
- Daily use time
- Chair caster type (metal casters are not recommended)
Choosing a durable ES ROBBINS chair mat specifically designed for your floor type can significantly increase its lifespan.
Yes, an ES ROBBINS chair mat can save money by preventing costly floor repairs and replacements.
Replacing damaged carpet, refinishing hardwood floors, or repairing worn flooring can be expensive. An ES ROBBINS chair mat serves as a protective barrier that helps avoid these costs while extending the life of your floors.
For homeowners, renters, and businesses alike, a chair mat is a practical investment in floor protection.
No, ES ROBBINS chair mats are useful anywhere carpet or hard floor protection is needed. There are many areas where ES ROBBINS chair mats can provide essential floor protection you can trust.
Useful in a variety of areas such as:
- Home offices
- Corporate offices
- Reception desks
- Customer service stations
- Computer gaming rooms
- Sewing rooms
- Craft rooms
- Pet areas
- Plant areas
- Vanity and makeup areas
- Children’s desks and activity areas
- Baby high chair areas
Any space with a rolling chair or flooring that needs protection can benefit from an ES ROBBINS chair mat.
Without an ES ROBBINS chair mat, your flooring is exposed to the risks of spills, stains, and constant wear from chair movement.
Using an ES ROBBINS chair mat helps preserve the look of your carpet or hard floors and provides a more attractive and comfortable workspace.
Committed to providing healthier indoor environments, ES ROBBINS is the chair mat industry’s first to address indoor air quality concerns and achieve UL GREENGUARD Gold certification. ES ROBBINS chair mats pass rigorous UL testing standards like UL 2818 to help bring healthier solutions to your home and office.
GREENGUARD Gold certifications are issued by UL Solutions. The GREENGUARD Gold certification verifies that a product meets some of the world’s strictest, third-party standards for low chemical emissions, ensuring healthier indoor air quality.
Learn more at greenguard.org
Yes! ES ROBBINS Natural Origins® Chair Mats and Desk Pads are made with renewable plant-based materials to help reduce environmental impact. GREENGUARD Gold and USDA Certified, ES ROBBINS Natural Origins chair mats and desk pads replace traditional petroleum and fossil-fuel based phthalates with Gen7V®, a plant-based biopolymer.
ES ROBBINS chair mats are easy to clean, simply wipe with a damp cloth (moistened with water) to clean up spills, dirt or debris. Only use mild soap if necessary. Do not use harsh chemicals or cleaners. Be sure that your chair mat is completely dry before placing it on any surface. Avoid creasing or folding your chair mat.
ES ROBBINS chair mats are not to be used in an environment where moisture may be present beneath carpet or other flooring materials.
Do not use an ES ROBBINS chair mat in areas where it will be subjected to temperatures below 60° Fahrenheit (16° Celsius) or above 95° Fahrenheit (35° Celsius).
Some chair mats are shipped rolled due to size or for quick economical shipping. Do not store your rolled chair mat after arrival. Upon receipt, begin the unrolling process so your chair mat can be placed on a flat surface.
ES ROBBINS chair mats are made of premium vinyl that becomes more flexible when warm. Cold temperatures make chair mats stiff. For best unrolling results, keep the chair mat in a warm environment (approx. 24 hours) prior to unrolling. Your chair mat must reach room temperature, at least 68° F (20° C) or warmer to unroll properly. Indirect heat sources such as sunlight or a warm room can help your chair mat relax.
Note: You may use a hair dryer as a gentle heat source to warm your chair mat faster. For hair dryer use, direct the warm air into the center core of the rolled chair mat for approximately 15 minutes. Unroll slowly while blowing warm air across the chair mat surface until flat. Follow safety guidelines provided by hair dryer manufacturer.
Once warmed, unroll slowly. You may help flatten your chair mat where needed by placing heavy objects (books, boxes, etc.) on any areas that remain curled. Allow the chair mat to rest and relax naturally to regain its flat shape.
NOTE: The chair mat will continue to relax and may take up to 72 hours to fully flatten. Warm environments help speed up the process. Do not expose the chair mat to extreme heat. High temperatures will damage the chair mat
To file an ES ROBBINS warranty claim, please fill out and submit a warranty claim form. Proof of purchase and shipping charges may apply. Please visit the warranty section of our website to access the warranty claim form and warranty policy details.
ES ROBBINS chair mats have a Limited Lifetime Manufacturer Warranty* when the chair mat is used for the application specified. The warranty is void if metal casters are used, if furniture is placed directly on the chair mat, if a cleated carpet chair mat is used on a hard floor surface, or if the incorrect chair mat (i.e., too thin) is used on carpet. The warranty is also void if any party other than ES ROBBINS cuts the chair mat to a custom size.
*Exceptions: Economy thickness chair mats have a 1-Year Limited Manufacturer Warranty
ES ROBBINS is a global leader in chair mat manufacturing backed by 60 years of innovation, quality, and excellence. Since 1967, ES ROBBINS has proudly crafted premium American-made solutions that help protect floors, improve workplace comfort, and support productivity. As a family-owned WBENC certified Women’s Business Enterprise, ES ROBBINS is committed to delivering exceptional products and service to customers around the world.
ES ROBBINS chair mats are proudly manufactured in the USA at our facility in Muscle Shoals, Alabama. Since 1967, our dedicated production team has compounded materials in-house, giving us complete control over quality and enabling us to uphold the highest standards in the industry.
Yes, ES ROBBINS is a certified Woman-Owned Business. In 2018, ES ROBBINS achieved certification as a Woman-Owned Business Enterprise by WBENC, the Women’s Business Enterprise National Council.
The Women’s Business Enterprise National Council (WBENC) is the nation’s largest third-party certifier of businesses owned and operated by women in the US.
Learn more at wbenc.org
ES ROBBINS products are available through a wide network of online retailers, retail partners, and independent dealers.
Thank you for your interest in selling ES ROBBINS products. To become an ES ROBBINS dealer, please contact info@esrchairmats.com to get started. You may also call us at 1(800) 633-3325 for more information.
Don’t see the answer to your question below? Contact Us today. Our Customer Service Team is happy to help!
An ES ROBBINS chair mat protects your carpet or hard floors from damage caused by office chair casters (wheels) while making it easier to move around your workspace. Without a chair mat, repeated rolling chair movement can wear down carpet fibers, leave indentations, scratch hardwood floors, and damage laminate, vinyl, or tile surfaces.
ES ROBBINS chair mats provide a smooth, durable surface that reduces muscle strain when moving your rolling chair and helps preserve the appearance and lifespan of your flooring. Whether you work from home, have a corporate office, craft and sewing area, or use a gaming setup, an ES ROBBINS chair mat is a simple way to protect your flooring investment and improve your mobility and comfort.
The primary benefits of an ES ROBBINS chair mat include floor protection, improved mobility, increased ergonomic comfort, and long-term cost savings by extending the lifespan of your floors.
An ES ROBBINS chair mat helps:
- Protect carpet or hard floors from damage
- Prevent carpet wear, snags, and fiber damage
- Minimize scratches and scuffs on hard floors
- Shield carpet or hard floors from spills and stains
- Extend the life of your flooring
- Reduce flooring replacement and repair costs
- Improve workspace ergonomics
- Allow office chairs to roll more smoothly
- Reduce strain on legs and back
For many users, an ES ROBBINS chair mat is a minor investment that quickly pays for itself by preventing costly floor damage and minimizing repair or replacement.
Yes, an ES ROBBINS chair mat is a cost-effective way to prevent expensive floor repairs and improve everyday comfort by increasing the mobility of your rolling office chair.
Repeated movement of rolling chairs can cause significant wear, especially in high-use areas. Replacing damaged carpet or refinishing hardwood floors can be very expensive. An ES ROBBINS chair mat provides an affordable layer of protection while making chair movement easier and more efficient.
Adding an ES ROBBINS chair mat to your workspace is a simple upgrade you’ll notice every time you move— because better chair movement makes the workday feel easier.
An ES ROBBINS chair mat acts as a protective barrier between your chair casters (wheels) and the floor surface.
Without a quality ES ROBBINS chair mat, chair wheels repeatedly apply pressure to the same area, causing:
- Carpet matting and fiber damage
- Permanent carpet indentations and snags
- Hardwood scratches, scuffs, and scrapes
- Laminate and vinyl surface wear and deterioration
- Tile surface, edge, and grout wear
An ES ROBBINS chair mat distributes your weight more evenly and absorbs the daily wear that would otherwise affect your flooring.
Yes, an ES ROBBINS chair mat provides a smooth surface that reduces rolling resistance and allows your office chair to move more freely.
Many people struggle to move their chair across hard floors or carpet because the wheels drag or sink into the fibers and carpet pad. An ES ROBBINS chair mat eliminates this resistance, making it easier and more efficient to roll within your workspace to reach files, printers, and other work areas without unnecessary effort.
This improved mobility can also reduce fatigue and muscle strain during long workdays.
Yes, ES ROBBINS chair mats can improve workplace ergonomics by reducing the physical effort required to move your rolling chair.
When chair casters (wheels) encounter resistance from carpet or uneven flooring, your body compensates through extra pushing, pulling, and twisting motions. Over time, these movements can contribute to physical discomfort and fatigue.
An ES ROBBINS chair mat promotes smoother chair movement, helping to create a more comfortable and efficient workspace.
An ES ROBBINS chair mat can help reduce fatigue by making rolling chair movement easier throughout the day.
Without an ES ROBBINS chair mat, moving a rolling office chair on hard floors or carpet often requires additional force from your legs and lower body. ES ROBBINS chair mats create a stable rolling surface that reduces effort and allows you to move naturally and efficiently throughout your workspace.
By simply adding an ES ROBBINS chair mat, users notice less strain during extended periods of sitting and working throughout the day.
In most cases, yes. Over time, repeated office chair movement can damage both carpet and hard floors.
Common signs of damage include:
- Flattened or frayed carpet fibers
- Worn carpet paths and snags
- Scratches, scuffs, and scrapes
- Discoloration and wear
The longer a chair is used without proper floor protection, the greater the likelihood of permanent damage. ES ROBBINS has a wide variety of chair mats available to help you shield and protect your floors.
Yes, ES ROBBINS chair mats help protect wood, laminate and tile floors from scratches, scuffs, scrapes, and premature wear.
Office chair wheels can trap dirt and debris underneath them, which may act like sandpaper against hard floor finishes. An ES ROBBINS chair mat provides a protective layer that shields the floor surface while allowing smooth chair movement.
For hard floors, choose an ES ROBBINS chair mat specifically designed for hard surfaces.
Yes, ES ROBBINS chair mats are one of the most cost-effective ways to prevent carpet wear caused by rolling office chairs and shield against spills and stains.
Daily chair movement can crush or snag carpet fibers, wear paths, and discolor high-traffic areas. An ES ROBBINS chair mat distributes weight evenly and provides a protective layer that prevents direct contact between chair wheels and carpet.
This protective barrier helps maintain the carpet’s appearance and extends its lifespan. Be sure to choose a chair mat specifically designed for carpet. ES ROBBINS carpet chair mats feature a cleated (studded) underside that helps hold the chair mat securely in place on carpeted surfaces.
The lifespan of an ES ROBBINS chair mat depends on the material quality, weight load, usage time, and floor type.
High-quality ES ROBBINS chair mats can last many years under normal office use. Lower-quality brand chair mats may crack, curl, or wear more quickly. Be sure to select a chair mat designed for your floor type to improve longevity and user experience. For example, thick carpets benefit from thicker, heavy-duty chair mats for optimal support and rolling performance.
Factors that affect longevity include:
- Use on correct floor surface
- Material quality
- Weight load
- Daily use time
- Chair caster type (metal casters are not recommended)
Choosing a durable ES ROBBINS chair mat specifically designed for your floor type can significantly increase its lifespan.
Yes, an ES ROBBINS chair mat can save money by preventing costly floor repairs and replacements.
Replacing damaged carpet, refinishing hardwood floors, or repairing worn flooring can be expensive. An ES ROBBINS chair mat serves as a protective barrier that helps avoid these costs while extending the life of your floors.
For homeowners, renters, and businesses alike, a chair mat is a practical investment in floor protection.
No, ES ROBBINS chair mats are useful anywhere carpet or hard floor protection is needed. There are many areas where ES ROBBINS chair mats can provide essential floor protection you can trust.
Useful in a variety of areas such as:
- Home offices
- Corporate offices
- Reception desks
- Customer service stations
- Computer gaming rooms
- Sewing rooms
- Craft rooms
- Pet areas
- Plant areas
- Vanity and makeup areas
- Children’s desks and activity areas
- Baby high chair areas
Any space with a rolling chair or flooring that needs protection can benefit from an ES ROBBINS chair mat.
Without an ES ROBBINS chair mat, your flooring is exposed to the risks of spills, stains, and constant wear from chair movement.
Using an ES ROBBINS chair mat helps preserve the look of your carpet or hard floors and provides a more attractive and comfortable workspace.
Committed to providing healthier indoor environments, ES ROBBINS is the chair mat industry’s first to address indoor air quality concerns and achieve UL GREENGUARD Gold certification. ES ROBBINS chair mats pass rigorous UL testing standards like UL 2818 to help bring healthier solutions to your home and office.
GREENGUARD Gold certifications are issued by UL Solutions. The GREENGUARD Gold certification verifies that a product meets some of the world’s strictest, third-party standards for low chemical emissions, ensuring healthier indoor air quality.
Learn more at greenguard.org
Yes! ES ROBBINS Natural Origins® Chair Mats and Desk Pads are made with renewable plant-based materials to help reduce environmental impact. GREENGUARD Gold and USDA Certified, ES ROBBINS Natural Origins chair mats and desk pads replace traditional petroleum and fossil-fuel based phthalates with Gen7V®, a plant-based biopolymer.
ES ROBBINS chair mats are easy to clean, simply wipe with a damp cloth (moistened with water) to clean up spills, dirt or debris. Only use mild soap if necessary. Do not use harsh chemicals or cleaners. Be sure that your chair mat is completely dry before placing it on any surface. Avoid creasing or folding your chair mat.
ES ROBBINS chair mats are not to be used in an environment where moisture may be present beneath carpet or other flooring materials.
Do not use an ES ROBBINS chair mat in areas where it will be subjected to temperatures below 60° Fahrenheit (16° Celsius) or above 95° Fahrenheit (35° Celsius).
Some chair mats are shipped rolled due to size or for quick economical shipping. Do not store your rolled chair mat after arrival. Upon receipt, begin the unrolling process so your chair mat can be placed on a flat surface.
ES ROBBINS chair mats are made of premium vinyl that becomes more flexible when warm. Cold temperatures make chair mats stiff. For best unrolling results, keep the chair mat in a warm environment (approx. 24 hours) prior to unrolling. Your chair mat must reach room temperature, at least 68° F (20° C) or warmer to unroll properly. Indirect heat sources such as sunlight or a warm room can help your chair mat relax.
Note: You may use a hair dryer as a gentle heat source to warm your chair mat faster. For hair dryer use, direct the warm air into the center core of the rolled chair mat for approximately 15 minutes. Unroll slowly while blowing warm air across the chair mat surface until flat. Follow safety guidelines provided by hair dryer manufacturer.
Once warmed, unroll slowly. You may help flatten your chair mat where needed by placing heavy objects (books, boxes, etc.) on any areas that remain curled. Allow the chair mat to rest and relax naturally to regain its flat shape.
NOTE: The chair mat will continue to relax and may take up to 72 hours to fully flatten. Warm environments help speed up the process. Do not expose the chair mat to extreme heat. High temperatures will damage the chair mat
To file an ES ROBBINS warranty claim, please fill out and submit a warranty claim form. Proof of purchase and shipping charges may apply. Please visit the warranty section of our website to access the warranty claim form and warranty policy details.
ES ROBBINS chair mats have a Limited Lifetime Manufacturer Warranty* when the chair mat is used for the application specified. The warranty is void if metal casters are used, if furniture is placed directly on the chair mat, if a cleated carpet chair mat is used on a hard floor surface, or if the incorrect chair mat (i.e., too thin) is used on carpet. The warranty is also void if any party other than ES ROBBINS cuts the chair mat to a custom size.
*Exceptions: Economy thickness chair mats have a 1-Year Limited Manufacturer Warranty
ES ROBBINS is a global leader in chair mat manufacturing backed by 60 years of innovation, quality, and excellence. Since 1967, ES ROBBINS has proudly crafted premium American-made solutions that help protect floors, improve workplace comfort, and support productivity. As a family-owned WBENC certified Women’s Business Enterprise, ES ROBBINS is committed to delivering exceptional products and service to customers around the world.
ES ROBBINS chair mats are proudly manufactured in the USA at our facility in Muscle Shoals, Alabama. Since 1967, our dedicated production team has compounded materials in-house, giving us complete control over quality and enabling us to uphold the highest standards in the industry.
Yes, ES ROBBINS is a certified Woman-Owned Business. In 2018, ES ROBBINS achieved certification as a Woman-Owned Business Enterprise by WBENC, the Women’s Business Enterprise National Council.
The Women’s Business Enterprise National Council (WBENC) is the nation’s largest third-party certifier of businesses owned and operated by women in the US.
Learn more at wbenc.org
ES ROBBINS products are available through a wide network of online retailers, retail partners, and independent dealers.
Thank you for your interest in selling ES ROBBINS products. To become an ES ROBBINS dealer, please contact info@esrchairmats.com to get started. You may also call us at 1(800) 633-3325 for more information.






